February 2026 Update: 12X Volume Growth Since October + Autonomous Agents in Production
As of February, Soap's payments volume is 12X higher than it was in October 2025. February volume grew another 37% month over month, despite having three fewer calendar days. This is exactly the type of compounding trajectory we wanted to see as we scaled infrastructure and merchant operations in parallel.
Autonomous Agents in Production
We are powering this growth with relatively little headcount expansion by deploying autonomous agents directly inside customer workflows, support channels, and our code delivery process. The focus is practical execution: faster response loops, less manual coordination, and fewer handoffs in high-frequency payment operations.
For a deeper look at how we think about this in practice, read our recent post Need for Speed in Agentic Finance.
How This Supports Our Master Plan
- Create unified context: Build a payments context graph across third-party systems to automate payments operations.
- Become system of action: Accelerate integrations for PSP partners and merchants while speeding up feature development.
- Compete on business model: Automate parts of GTM, sales motion, and product development to keep execution velocity high.
Why This Matters
Our aim is for Soap to become the AI-native operating layer between merchants and payment infrastructure, helping teams scale efficiently without adding unnecessary operational complexity.
This aligns with a broader shift highlighted by Jack Dorsey in February 2026 on X: intelligence tools paired with smaller teams are changing how companies are built and run (source).
Next.io NYC
We'll be at Next.io in New York City on Monday, March 9, 2026. If you're attending, DM us.