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How Soap Eliminates Multi-Accounting Fraud Rings in Real Time

By Filip Michalsky

When gaming operators scale promotions, coordinated fraud like bonus abuse and multi-accounting spikes. Soap's real-time orchestration layer stops these threats at the edge—before they hit your users or bottom line.

The Evolving Multi-Accounting Fraud Landscape

Gaming fraud has industrialized, with global iGaming fraud surging 64% year-over-year and 83% of operators reporting increases (Feedzai/Socure). In some markets, over 8% of new accounts are fraudulent, with the US seeing the highest rate at 10.9% (Bovada). Regulatory bodies like FINTRAC are increasingly focused on money laundering through gaming platforms, making fraud prevention a compliance necessity. Sophisticated fraud rings use advanced tactics to exploit platforms:

  • Identity synthesis: Stolen or fabricated documents, including deepfake IDs and synthetic identities, to bypass KYC checks.
  • Device farms: Coordinated mobile devices and emulators that simulate authentic usage patterns across multiple accounts.
  • Residential proxy networks: Masking true locations while maintaining geo-consistency to avoid detection systems.
  • Behavioral mimicry: AI-driven bots that replicate human gaming patterns, often with conversion rates exceeding legitimate players.
  • Payment cycling: Systematic rotation of cards and accounts to evade velocity-based detection.

Bonus abuse dominates, with 69.9% of iGaming fraud tied to multi-accounting schemes ("gnoming"), where coordinated accounts farm promotions and funnel value through "winning" accounts.

The financial toll is severe:

Multi-Accounting Fraud Losses Breakdown

Total multi-accounting fraud losses: $4.0B across different fraud categories.

First-Party Fraud ($2.8B, 2024)
Incentive Abuse ($1.2B, 2022-2023)

Sources: Industry estimates for multi-accounting fraud losses and incentive abuse.

Impact of False Negatives on Legitimate Transactions

$12.7B in lost revenue annually due to wrongly declined legitimate transactions

Hidden Costs of Fraud

  • Promotional budget drain: Bonuses claimed by fraudulent accounts
  • Processing fee waste: Transaction costs on fraudulent deposits
  • Chargeback costs: Average cost of $169.13 per chargeback, with 70%+ being friendly fraud
  • False negative losses: 25% of legitimate transactions wrongly declined, driving $12.7B in lost revenue
  • Regulatory fines: Penalties for inadequate AML/KYC controls
  • Brand damage: Lost player trust and reputation harm
  • Operational overhead: Manual review and investigation costs

Unchecked fraud erodes revenue, marketing budgets, regulatory compliance, and player trust.

The Soap Layered Approach

Our multi-accounting fraud prevention approach is layered. Click on the blue nodes to expand and explore each layer. Hover over any node to see detailed descriptions.

💡 Tip: Tap blue nodes to expand/collapse, tap and hold any node for detailed descriptions.

"Fraud rings often share devices, IPs, and payment methods — can you spot them?"

🎮 Fraud Ring Simulation

Click on suspicious nodes to identify fraud rings! Each ring you crack equals potential losses prevented.

Progress0 / 2 rings found
Accounts
Devices
IP Addresses
Payment Methods

💡 Real-world insight: Soap analyzes these connection patterns in milliseconds to stop fraud rings before they can cause damage.

What Operators See

Clear outcomes with minimal noise: auto-restrictions on confirmed clusters, cooling periods for borderline cases, and step-up verification when needed. Granular visibility and auditability protect detection logic, boosting authorization rates by keeping abuse out of payment flows.

A Real Operator Story

A gaming operator launched a six-figure weekly promo. Within hours, Soap's orchestration detected coordinated clusters, enforcing controls at the cluster level to curb bonus abuse and stop chargebacks upstream. Real-time decisions delivered:

Authorization Rate
Before: 54%After: 90%
Average Deposit (AOV)
Before: $28 (double expected)
After: $14 (inline expected)
Chargeback Rate
Before: <4%After: <1%

Operator tip:

If average deposits exceed your target AOV during promos, it's an early warning of coordinated fraud.

Why Operators Choose Soap

  • Real-time, layered controls that scale with promotions.
  • Cluster-level protection targeting rings, not just accounts.
  • Higher authorization rates with less friction for legitimate users.
  • Privacy-by-design tokenization and built-in compliance.

Get Started with Soap

Planning a big promo or seeing fraud spikes? Soap helps you grow safely without empowering adversaries.

Get Started with Soap

— Team Soap